Shipping Policy

Last Updated: September 9, 2026

Thank you for shopping with Freedom. We are committed to providing a reliable and convenient shipping experience for your home product purchases.

1. Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully received.

Orders are not normally processed or shipped on weekends or U.S. holidays. Processing times may be longer during holidays, promotions, or periods of unusually high order volume.

2. Shipping Times

After your order has been processed, estimated delivery times may vary depending on your location and the shipping method selected at checkout.

Estimated delivery:

• Standard Shipping: 3–7 business days
• Processing Time: 1–3 business days

These are estimates and are not guaranteed delivery dates.

3. Shipping Costs

Shipping costs are calculated based on the applicable order, destination, product size/weight, and available shipping method. Any applicable shipping charges will be displayed during checkout before you complete your purchase.

We may occasionally offer free shipping promotions.

4. Order Tracking

Once your order has shipped, you may receive a shipping confirmation email containing tracking information, when available.

Please allow some time for tracking information to become active after the carrier receives the package.

5. Incorrect Shipping Address

Customers are responsible for providing an accurate and complete shipping address at checkout.

If you provide an incorrect or incomplete address and the package is returned to us, additional shipping charges may apply before the order can be reshipped.

Please contact us as soon as possible if you notice an error in your shipping information.

6. Delayed or Lost Packages

Although we work with shipping carriers to ensure timely delivery, delays can sometimes occur due to circumstances outside our control, including severe weather, carrier disruptions, holidays, incorrect addresses, or other unforeseen events.

If your tracking information indicates that your package has been delivered but you cannot locate it, please first check around your delivery location and contact the shipping carrier.

If you need further assistance, contact us at freedomcompany@gmail.com.

7. Damaged Packages

If your order arrives damaged, please contact us at freedomcompany@gmail.com as soon as possible.

We may request photographs of the package and damaged product to help us investigate the issue and determine the appropriate resolution.

8. Multiple Items in an Order

If an order contains multiple products, items may occasionally be shipped separately depending on product availability, warehouse location, or shipping arrangements.

You may receive separate tracking information for different packages.

9. International Shipping

At this time, Freedom primarily serves customers within the United States. International shipping may not be available for all products or destinations.

If international shipping becomes available, applicable shipping charges, taxes, duties, and other fees will be communicated where applicable.

10. Contact Us

If you have questions about your order or our shipping policy, please contact us:

Freedom
USA
Email: freedomcompany@gmail.com